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Customer Q&A
Have a burning question?
We do our best to answer general questions you might have of us. If you haven't found your answer, please contact us to get your pressing need addressed.
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I am a big fan of CalligraphyPets! Do you have a CalligraphyPets catalog?
Currently, we do not have a catalog of products available for retail consumers.
Top Secret: We are creating a beautiful coffee table book with Lisa's art, so keep watch! If you want to get a discount, be sure to enroll in our Mewsmember Club.
CalligraphyPets' products can be purchased across the United States, Canada, as well as on our Web site.
The Boutique & Gallery section provides more details.
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I've been to your Retail Section to find a boutique in my area. However, there isn't one. Any suggestions?
If you cannot find a retailer in your area and believe CalligraphyPets would be an ideal fit in a boutique nearby, we would love to be introduced.
Read Join the Pack for more info.
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I love your style. Can you develop a logo for my business?
We're extremely delighted that you love my unique style.
In the past, we struggled with deciding whether to augment our business with creating logos for others and now would like to share our elegant and sophisticated style.
A couple things to note:
- We will act like a professional design studio by interviewing you and your business plans.
- Planning & developing any logo/ID system takes time -upwards of six weeks or so.
- Because of current and ongoing relationships with our private and public clients, we cannot provide images of our cats and some dogs as part of your logo development.
Please contact us if you remain interested in our design and illustration services.
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Can a customer or Web site visitor copy your artwork from your Web site to use in personal documents and Web sites?
I love that you admire the CalligraphyCats, CalligraphyDogs, and essentially all of my work, but...
No. The artwork on this site is owned and copyrighted by Lisa Stewart. Any reproduction of Lisa's artwork without permission is considered a violation of United States Copyright Law.
Additionally, all of the blood, sweat, and tears that I've invested in creating these great pets have become permanent pieces in collector's homes. By providing the same cat, dog, or other work on someone else's site would devalue the work that hangs proudly on my client's wall. I hope that you'll respect this and appreciate the work and joy I'm able to bring to someone's life.
If this information isn't enough to warm your heart, please read our Terms. Don't forget to brew the coffee; it's long, boring, and filled with Latin.
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I mailed a notecard but it was returned with insufficient postage, why?
The USPS has placed a surcharge of $.13 in addition to current postage fees -all due to the shape of the envelope.
The USPS has certain machines that enable most mail to fly thru at the speed of sound, cancelling, recording, and sorting. Unfortunately, they won't be modifying these machines in the near future to reduce the cost of postage.
I hope this won't prevent you from purchasing a notecard or two from us, because these adorable critters really need to see the world and get to know your friends.
We apologize for any inconvenience this may have caused.
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Frankly, I have issues with commitment. I cannot decide which pet to purchase and frame. Any ideas?
Actually, yes, we're commitment phobs ourselves and have a couple of solutions for you to consider:
- We rotate our art. Much of the art that Andrew and I have from college still haven't seen the light of day and we appreciate the restrictions of one's abode. We pretend to be a small gallery and create personal shows with created or purchased art ourselves. This keeps our home fresh with interest even though at times we have new-house envy.
- We complement our work with mini-works of art. Many of our clients purchase and frame a favorite original (or print) and a set of CalligraphyPets greeting cards to create a wall collage. You get what you want by surrounding yourself with all of your favorite CalligraphyPets.
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I am organizing a fund raising charity event. How can I request a donation from CalligraphyPets?
CalligraphyPets receives numerous donation requests each year. Our Board of Directors meets regularly and will review these requests at that time. Requests should be directed to donations@calligraphypets.com.
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