Shipping

Shipping FAQs
· In what currency are your prices?
· Do you ship within the USA?
· Do you ship to Canada?
· How much tax will I be charged on Canadian orders?
· By what method do you ship?
· Do you ship Internationally?
· What is your delivery time?
· What are your shipping charges?
· What methods of payment do you accept?

In what currency are your prices?
Our currency is in US Dollars.

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Do you ship within the USA?
Yes, all of our goods are shipped from Raleigh, North Carolina, USA.

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Do you ship to Canada?
Yes, we welcome Canadian orders.

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How much tax will I be charged on Canadian orders?
The tax rate depends on your ship-to-destination. Please refer to the following chart to determine the relevant rate for you.

Province of Delivery	GST	PST	HST
Alberta	7%	-	-
BC	7%	-	-
Manitoba	7%	-	-
New Brunswick	-	-	15%
Newfoundland & Labrador	-	-	15%
Northwest Territories	7%	-	-
Nova Scotia	-	-	15%
Nunavut	7%	-	-
Ontario	7%	8%	-
Prince Edward Island	7%	-	-
Quebec	7%	-	-
Saskatchewan	7%	-	-
Yukon Territory	7%	-	-

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By what method do you ship?

Domestic orders
Shipped via UPS ground and take approx 1-5 days for delivery.

Canadian orders
Shipped via UPS ground and take approx 5 - 10 days for delivery.

Please note Border duty fees are the responsibility of the customer. CalligraphyPets does not cover these fees.

Orders are processed within 2 business days for in-stock items.
(Monday - Saturday)

Shipped via UPS ground and includes shipping insurance on most orders valued at over $50.00. Orders are shipped with package insurance where applicable. We multi-pack items together (where possible) to ensure the lowest cost to you on shipping.

See Delivery Times

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Do you ship Internationally?
We do not normally ship outside of North America (US/Canada). If you would like to inquire about placing an order for special delivery to your country, please contact us for more information and to receive a shipping rate quote.

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What is your delivery time?
Orders are processed within 2 business days for in-stock items.
(Monday - Saturday)

Approx delivery times:
Local addresses: 1 - 5 days.
Lower 48, Alaska, Hawaii: 5 - 10 days
Canadian addresses: 5 - 10 days

Our shipping prices are based on amount of total purchase weight & dimensions. Custom orders may take approximately 14 days.

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What are your shipping charges?
Shipping and delivery charges depend on the total cost of merchandise and your ship-to-destination. To estimate shipping and delivery charges before you buy, simply refer to the chart below. All prices in $USD. Please note that some heavy and bulky items may incur additional charges. We will tell you the exact charges for your desired items before you actually place an order.

If in dispute of any of our shipping rates to your state/province, please contact us and we will be happy to confirm rates for you.

Some orders will require a signature by the recipient to be received. Shipping insurance is included on most orders valued at over $50.00.

Domestic Standard Shipping **

Total value of merchandise in U.S. Funds (exclude tax)	Add:
$16.99 and under	11%
17.00 - $29.99	7%
$30.00-$59.99	10%
$60.00-$99.99	11%
$100 and over	12%

**2-Day Express – add $12.95
**Next Day Air – add $24.95

Canadian Standard Shipping

Total value of merchandise in U.S. Funds (exclude tax)	Add:
$24.00 and under	$11.00
24.01 - $100.00	$14.50
$100.01-$200.00	$18.00
$200.01-$300.00	$22.00
$300.01-$400.00	$28.00
$400.01 and over	Call

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What methods of payment do you accept?
For online orders, we accept Paypal & Credit Cards.
For mail orders, we accept personal checks, certified checks or money orders.

Note personal checks require a minimum of 5 business days to clear prior to shipment being released.

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